Find answers to help you navigate a water damage emergency.
Frequently Asked Questions
- Will insurance cover the restoration?
- Insurance coverage depends on your specific policy and the cause of the water damage (e.g., sudden pipe burst vs. gradual leak). Providers can often help you document the damage, but you should verify coverage directly with your insurance agent.
- How long does the drying process take?
- Drying typically takes several days. It depends heavily on the materials affected, the humidity, and the extent of the water intrusion. Providers use moisture meters to determine when the structure reaches safe baseline levels.
- Are the providers licensed?
- You should ask the independent provider for their specific licensing, insurance, and certifications (such as IICRC) before agreeing to any work. We do not independently verify provider credentials on an ongoing basis.